What We Collect and Why We Keep It
We collect the information you provide when you register — your name, contact details, and date of birth — alongside transaction records generated each time you deposit or withdraw via bKash, Nagad, or Rocket. Device identifiers and session logs are recorded automatically when you access the
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lobby from a mobile browser or saved shortcut. We keep this data to verify your identity, process payments accurately, and detect activity that may indicate unauthorised account access. Financial transaction records tied to bKash, Nagad, and Rocket transfers are retained for compliance with applicable regulations in
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supported regions — the exact retention period depends on local law where you access the platform. We do not sell your personal data to third parties for marketing purposes. Where we share data with payment processors or fraud-detection services, we do so under data-processing agreements that
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restrict how those parties use your information. If you believe data is being held beyond what is necessary, you can raise a deletion request through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.