Verifying Your e99k3 Account
Account verification protects your balance — it confirms that withdrawals leave your account and land only at your wallet, not anyone else's. The process is straightforward and happens once. We ask for a copy of a valid national ID or passport, and in some cases a selfie to match the document. Once our team reviews and approves, your account carries a verified
status that removes the hold on withdrawals. We keep your documents under secure storage and do not share them with third parties outside of what our compliance process requires. Completing verification early means there is nothing standing between you and your next withdrawal.
- Upload a Valid ID — Submit a clear photo of your national ID card or passport through the verification section in your account settings.
- Selfie Match — Where required, upload a selfie holding your ID so our team can confirm the document belongs to you.
- Review by Our Team — Our team checks the documents you submitted. You will receive a notification in your account once the review is complete.
- Verified Status Unlocked — Once approved, your account shows a verified status. Withdrawals back to your bKash, Nagad, or Rocket wallet can then proceed without holds.